Q: I live on the other side of the world from you. Can you still help me, even if I can't see you in person?
A: Yes! In fact, these days I only work with my clients via phone and Skype, and distance-sessions are just as effective as in-person sessions.
Q: I would feel more comfortable working with you in person. Is there some way we can arrange this?
A: While I can totally understand why you would feel this way, I do not do in-person sessions (The exception being when I am doing readings for a private party or large event, in which case I do short, mini-readings that are similar to the Basic Reading described on my services page. Please see below for details).
Q: What happens during a session?
A: Next to each kind of session of my Services page, you will find a short video describing what occurs during each session. If you still have questions after watching these, please ask me when you schedule your session.
Q: What information do I need to give you before I can schedule a session?
A: When you contact me to schedule your session, please include the following information (PLEASE NOTE: Inquiries that do not include this information will be ignored):
Q: Why do you need all that stuff? How is it used?
A: This information is used for the purpose of your session ONLY and is never—EVER—shared with a third party. The only exception is when I feel it would be helpful to seek another astrologer and metaphysist's perspective on a particular aspect of your astrological chart, in which case, I will call my mother, the best astrologer I know! This is akin to a therapist conferring with another therapist over details of a client's case for the purpose of developing the best possible treatment plan. Your information is always treated with the utmost respect and discretion, and again, is used solely to facilitate your health and wellness.
If you would like to know how I use your name and birth information, here is a short video of me explaining exactly why I request it and what I do with it: VIDEO
If you would like to know why I request details about any physical or mental/emotional ailments even if you are not scheduling a healing session, here is a short video of me explaining how I use this information: VIDEO
Q: I'm afraid that you won't know exactly what's going on with me right now and what I need help with unless I tell you ahead of time. Can I explain my current situation to you?
A: In most cases, it is better for me not to have all the details about what is going on with you (other than what I request about your physical and mental/emotional wellbeing) before your session. This is because having too much information up front makes it more difficult for me to completely rely upon my intuition, which is, after all, the reason you've contacted me. During your session, I will ask you questions about your situation, and you will have plenty of opportunity to fill me in, so I promise that whatever you are experiencing, we will address it. But because most of what happens during your session is determined by what I receive during the meditation I do before your session, I find that if you are able to wait until your session to provide the full picture, this will create the most helpful experience for you.
Nevertheless, my priority is for you to feel 100% comfortable, and so if you find that you are unable to relax or are worried that I won't understand what you need, please do tell me while we are sorting out the details of your session. In this case, your feelings around not telling me would detract from your ability to enjoy your session, and that is something I definitely want to avoid!
Q: I've heard that sending a photograph helps intuitive people "tune in better." Would it help you to have a photograph of me (and/or my friend/partner/spouse/family member, etc.)?
A: While I completely understand your intentions, I do not need a photograph to tune into you, and I do not look at those I receive. If you send them, they will simply be deleted.
Q: What happens after I provide you with my information?
A: Once I have the above information, I will send you a list of available days and times to choose from. When you select one, I will send you a confirmation page which must be returned within 24 hours to hold your session space. And then we do your session!
Q: What happens if I cancel my session after signing the confirmation page?
A: Depending on how much notice you give me prior to your cancellation, I may allow you to reschedule, though you will be asked to pay for your session up-front at the time of scheduling, rather than at its conclusion. Also, three cancellations will result in your termination as a client. For complete details on my cancellation policy, please read my "Policies for Receipt of Healing Services" by clicking here: DOCUMENT
Q: Is there anything I'm supposed to do before or during my session?
A: Nope! Just make sure that you are able to be someplace quiet and comfortable, and that you have a box of tissues on hand in case you need them (We often cry when we are releasing big stuff, and this is a really good thing!). You may also wish to have a pen and paper handy to take notes.
Q: What is your policy on follow-up? Should I expect to need multiple sessions with you?
A: It is always my intent that every session give you exactly what you need to move forward without my assistance, whether that is with healing an ailment or creating change in your life. Some people are able to do this 100% on their own, while others enjoy receiving continued support, so follow-up is really up to you. If you would like to continue working with me, I am thrilled to do so, and if you only need one session with me, I'm thrilled about that, too!
Q: I really enjoyed working with you! If I forget something we covered during our session, or if I think of something new that I think you could help me with, can I just e-mail or call you and ask? It's not something I think I would need another session for—just something short that I think you could help with.
A: While I enjoyed working with you, too, I will not answer questions about what occurred during your session after it has occurred (This is why I suggest purchasing a recording and/or taking notes). Too, what you may perceive as "something small" is, on my end, actually quite huge. This is because answering your question involves tuning back into your unique energy and "feeling" for the right answer, as when it comes to spirituality, there are no "one size fits all" responses to any issue (It would sure be easier if there were!). This is both time-consuming and constitutes an enormous distraction from whatever work I am doing at the time.
I am still absolutely delighted to help you with your issue, but it will need to be addressed during a formal session, rather than through a "casual" e-mail response or phone call. This is why follow-up sessions can be as long or short as you please. If you have a "short" question, I can usually find you a session-space fairly quickly (sometimes even the next day), and we can take care of your situation in five-to-ten minutes. Just send me an e-mail to let me know that this is what you need, I'll send you day/time options and a confirmation page just as I did before your first session, and we'll go from there!
Q: How do I pay you? And do I have to pay before the session, or do I wait until afterwards?
A: Payment is not due until the conclusion of your session (Unless you have cancelled a previous session, in which case payment is due at the time of scheduling. See Q: What happens if I cancel my session after signing the confirmation page? for details). When we finish working together, I will request your credit/debit card information over the phone and will process your payment via Square©. Your session cost will include a 4% credit/debit card processing-fee, and you will receive an electronic receipt with your payment. If you reside outside the United States, your bank or credit card company may require prior authorization to pay a U.S. invoice, and it is your responsibility to determine whether or not this is the case prior to your session in order to avoid a late payment (This is occasionally the case for banks and credit card companies within the U.S. as well, so if your company places extra protections on your card to prevent fraud, it is your responsibility to pre-authorize the charge for your session).
Q: Can I get a digital recording of my session?
A: All sessions are recorded (You provide your consent for this when you confirm your session with me), and digital copies of your recording are available for $15.75. You can purchase this recording either at the end of your session, or up to one week afterwards, after which your recording will no longer be available to you. You are NOT obligated to purchase the recording. Please be aware that YOU ARE NOT PERMITTED TO RECORD YOUR SESSION WITHOUT MY KNOWLEGE AND EXPRESS CONSENT, and that doing so—or using the recording (or a transcript) as anything other than a *private* tool for your health and wellness—will result in immediate termination as a client of Ravenlight Holistic Healing, L.L.C., and legal damages may be pursued. Your recording is NEVER shared in part or whole, but maintained as a part of your personal client-file.
Q: I would like one of my family members or friends to have a session with you. Can I purchase this for them?
A: I love when you guys want to do this! Yes, you may purchase a session for your friend or family member, but the following caveats apply:
Q: Why do you only use the audio on Skype, rather than the video? Don't you think it's more authentic to speak face-to-face?
A: I am easily distracted by facial expressions, and seeing your reactions to what I have said sometimes keeps me from staying tuned into you intuitively.
Q: I do not live in the United States, but I really dislike using Skype. Is there any way you can call my landline or cell phone directly?
A: Depending on where you live, I may be able to do this. This is accomplished through using Skype to call your cell phone or landline, and the cost varies according to where you live and what kind of connection we use. If you reside in a country where the connection charge is less than $.05 per minute, you may purchase a block of Skype minutes for me to use for your session for a flat fee of $10.00. If you reside in a country where the connection charge is $.06 or higher, Skype is the only method I will use to do your session.
Q: Can I hire you to do readings for my private party or charity event?
A: I do a limited number of these events each year, and they are always a lot of fun! Provided that you are able to give me sufficient advanced notice, and that your event is taking place within a reasonable distance of Louisville, KY, I may be available to read for you and your guests on that day. Each reading will last between 5 and 15 minutes (depending on the number of guests you wish me to accommodate), and I will use a mixture of astrology, palmistry, tarot, and crystal readings. My fee for event-readings is $100/hour with a 2-hour minimum and a 4-hour maximum, and payment is due at the time of booking. If your event is taking place more than 2 hours' drive from Louisville, KY (including anticipated traffic delays), I may still be able to accommodate you, but there will be an additional charge for travel-time, as well as travel-related expenses such as gasoline and hotel-fees. If you are interested in discussing the possibility of my reading for your event, please e-mail me.
Q: How did you get into all this stuff? What I mean is, how did you learn to do everything that you do now?
A: The answer to this question is long, involved, and very personal. If you are still interested when we speak in session, you may use some of your session time to receive a short version of the story.
Q: You mention that you use a lot of different tools during a session. Can you tell me what those are?
A: Sure! Depending on what my intuition, your guides, or your body tells me you need, I may use: Energetic healing (including kinesthetic muscle-testing, which you do not need to be present for me to employ), mind-body medicine (which includes a comprehensive knowledge of the chakra system and the energetic/emotional/belief-system causes of mental and physical ailments), chromotherapy (color therapy), astrology, numerology, dream interpretation, the Sabian Symbols, tarot, Norse runes, a pendulum (rarely, but it does happen!), and my knowledge of meditative techniques, yoga, acupressure, aromatherapy, herbology, the healing properties of certain minerals and crystals, and holistic nutrition (which includes recipes and cooking techniques to accommodate food-allergy/intolerance). I may also receive information from your animal totems and/or animal spirit guides, angels, and deceased loved ones.
Q: I'd like to know about your astrological chart and numerology. Can you share your birth-information with me?
A: While I may occasionally share some of my personal astrological information with a client during a session (usually to highlight the qualities and/or challenges associated with a particular planetary or numerological arrangement), I do not share this information when asked. This is because your session is about YOU, not me, and wanting to know my information tends to indicate that A) you are uncertain about working with me and believe that knowing my astrological make-up will indicate whether or not I am the right person to assist you, B) you feel vulnerable and believe that knowing my astrological information will help you feel more in control during your session, or C) you feel that knowing my astrological or numerological information will help us become friends. While I completely understand each of these motivations—particularly the desire to create a personal friendship, as I truly like and admire many of my clients—, these motivations actually hinder, rather than help, the kind of work that occurs during a session. I am not here to be a personal friend, but to be a compassionate, unbiased, and unconditionally nonjudgmental party, as this is what allows me to help you understand yourself, create personal empowerment, and achieve mental and physical healing. My particular astrological and numerological arrangements do not affect the way in which I interpret your experiences, nor do they determine what kind of advice I provide, and I do not have a set "agenda" when it comes to the work that I do. Your session occurs in the way that you, your body, and your guides indicate is best for you, and when you work with me, you will always receive every bit of wisdom, love, encouragement, and understanding that I am capable of providing.
Q: Do you take students? I want to learn how to do what you do.
A: I do not take students.
Q: Can you recommend some ways to help me become more intuitive?
A: Here is a video of me answering this question! :) VIDEO
If what you are specifically wanting is to learn how to connect with your animal totems and spirit guides on an intuitive level, my Animal Totems and Spirit Guides books (Owl and Elephant, available on Amazon.com. LINK) offer numerous suggestions on how to do this, and they also explain how to identify when/if something is your animal totem or spirit guide.
Q: I am already a healer, but I don't know how to get my own practice started. Can you coach me or tell me what you did?
A: I did not follow ANY logical format when starting my business other than registering as an L.L.C. for legal purposes, joining Facebook, and designing a website, because I was starting from scratch, and those things made the most sense at the time. I tried a few other "logical" methods—doing a lengthy newsletter, giveaways, blogging—but all of them were a ton of effort, and none of them resulted in clients. Every thing I've done that has contributed to my business' success has come from a spontaneous (and occasionally zany) idea that just felt good. The more I follow my heart without judgment (In other words, the more I do what feels good no matter how illogical it may seem), the more things work.
Q: I want to connect to my deceased loved ones. Are you a medium?
A: To watch a short video answering this question, please click here: VIDEO
Q: Do you do Reiki or another "certified" form of energy healing?
A: I DO see and am able to move/release the energy of your body when your body gives me permission to do so, but I do not use any one particular style of energetic healing.
Q: Are you an animal communicator?
A: I do not hear your animal's voice when I work with him or her (at least, I haven't yet!), but I am able to access their energy and am aware of their needs. When I work with an animal, it is just like working with a human; the kind of ailment or behavior they are displaying tells me what is occurring in their energy and in the energy of those in their immediate environment. This information tells me what has to be changed or released in order for the animal to heal. Some of this healing occurs through energetic work on the animal themselves, and some through work with the animal's guardians.
Q: I requested a video about a particular animal totem months ago, but haven't seen my video yet. What's going on?
A: If you have watched my earlier videos, you may have noticed that at that time I was asking for viewers to send me their requests for videos on specific totems. These days, however, given the demands of a full-time healing/counseling practice and writing career, and the fact that researching and deciphering the material for these videos requires a great deal of time and effort, these videos are something that I really only do for the pure joy of it and in between other projects, and so I am only releasing a new animal totem video when time permits. For those of you who wish to identify or better understand your totems and/or spirit guides and do not wish to wait for a video (and the video request list is extremely long, meaning that videos featuring recently requested animals will not appear for several years at least), I invite you to schedule an Animal Totem & Spirit Guide Interpretation Session with me (details can be found on the Services tab).
Check out my latest book:
Animal Totems and Spirit Guides: The Wisdom of Owl (2nd Edition)